Perks are subject to availability and conditions at the time of purchase.to know more
Ok, how do I use the Quirk Card?
Pretty much exactly as you use any other card. Just be sure to present this card and your ID proof to the server / manager before the final bill is prepared, not at the time of arrival at the restaurant/salon/spa. Et voila, your discount will be applied to your final bill. Pay for the bill as you normally would and go home a little richer thanks to our on-the-spot savings.
Any additional guidelines for Quirk Card Usage at Restaurants?
Quirk Card partners are offering these discounts with the expectations that Quirk Cardholders follow the usage guidelines. Restaurants hate getting into arguments with customers and would rather stop working with Quirk than get into an argument with their customers.
To keep the good times rolling, we need everyone to follow these usage guidelines:
Are there any grounds for cancellation of the Quirk Card?
Yes, the Quirk team reserves the right to cancel a users card without notice in case we find that a user has not been following our fair usage guidelines or has been engaged in disruptive behaviour at any of our partners.
Can I club my Quirk Card with other promotional offers?
Sometimes, there may be too much of a good thing. If you choose to use your Quirk Card, you will not be able to use any other offer or promotion during your current visit to a partner restaurant for a span of at least 12 hours. Similarly, if you choose to use any other offer or promotion, then you will not be able to use your Quirk Card in that restaurant for the next 12 hours. But we're sure that getting 25% off with your Quirk Card more than makes up for not being able to use multiple offers!
Can I split my bill and use two different offers on each bill?
No, you cannot split up your bills and apply different offers to them. We do however recommend that you use your Quirk Card over any other offer since it gives you a discount on both food and alcohol, without having to split the bill.
Is there a time when Quirk discounts are not applicable?
Yes, when the partner establishment in question is under siege by ninja turtles and/or Valentine's Day (14th February), Christmas Day (25th December), New Year's Eve (31st December) and New Year's Day (1st January). Oh, and also, you can't club the Quirk discount with any merchant or third party offers. Turns out, we're not Santa Claus.
What is the subscription Plan for Quirk Card membership and how can I enroll for it?
For new users, a Quirk Card subscription is available at a special price of Rs. 49 for the first 30 days as a trial, and Rs. 499 thereafter charged every 3 months. For Quirk's existing users, a Quirk Card is available at a subscription price ofRs. 499, charged every 3 months. (An existing user is any user who has previously used a Quirk Card.) We also have an yearly subscription plan, which is available for an exclusive price of Rs 1499 charged yearly for credit card users. You can enroll for the Quirk Card subscription by registering on the Quirk website and selecting your Subscription' plans. Once you complete your payment successfully using your Credit Card, your subscription will be activated.
How can I pay for this recurring subscription fee?
You can pay for the recurring subscription fee through a Paytm Wallet or Credit Card. We encourage you to link a credit card to your Paytm wallet or make sure that you have sufficient balance each month to ensure we can charge you and you have uninterrupted use of your Quirk Card. Please note that Amex Cards are not allowed for recurring subscriptions.
Can I pay through Net-banking, debit card or other payment methods than listed above?
Yes you can buy the quirk card through means other than credit card such as netbanking, debit card etc as well. You can check out our one time payments plans at https://www.quirkcard.com/quirk-registration and selecting your plan. Once you complete your payment successfully your card will be activated.
Do I have to subscribe every cycle or will my subscription get auto-renewed?
We will automatically debit the subscription amount from your Credit Card to renew your subscription every cycle, until you cancel it from the Subscription section in your Profile page, or by contacting our Customer Care team at +91 7303553311 or firstname.lastname@example.org. The Quirk Card team will not send any prior reminders before renewal of your subscription. The subscription fee is the recurring amount which you have agreed to pay Quirk and will be automatically charged to your respective mode of payment (Mobile wallet/Credit Card) every cycle. You will receive a system generated invoice from Quirk once this fee has been deducted from your account. There will be NO refunds on the payments already made.
What happens in case there is insufficient balance in my Mobile Wallet or my Credit Card expires?
In case you have agreed to pay the recurring amount through your wallet, please ensure that you have sufficient balance in your wallet at all times. If the payment fails during first attempt, Quirk will attempt to deduct the payment amount again after 48 hours (2 days). If the 2nd payment attempt also fails, Quirk will make the 3rd and last attempt to deduct the payment amount again after 144 hours (6 days). After the 3rd attempt fails, Quirk will automatically cancel your subscription and you will be required to visit Quirk Website, the Subscription section on your Profile page or contact our Customer Care team at +91 7303553311 or email@example.com to renew your subscription.
How can I cancel my Quirk subscription?
If you do not wish to continue your Quirk subscription, you can do it by following means:
How do I deactivate my card?
Oh that's easy - all you gotta do is contact our trusty, helpful customer care team on +91 7303553311 or firstname.lastname@example.org anytime between 9.00 AM to 12.00 Midnight and they'll get right on it.
Does Quirk Card have a referral program? What do I get?
Yes, you the validity of your Quirk Card will be extended according to the number of friends you refer who purchase a Quirk Card Subscription.
How does the referral program help my friends?
Each of your lucky friends who use your referral code get their first 30 days at Rs. 1 on the Quarterly Subscription Quirk Card, or Flat Rs. 200 off on their One Year Quirk Card membership.
My friend bought a Quirk Card, but I didn't get my referral bonus! What happened?
There are a few conditions that need to be fulfilled for a referral to count as a successful referral. They are:
My card is not working. WTF?
Keep calm and call us on +91 7303553311, or drop us a mail at email@example.com and we'll have it sorted in a jiffy.
Um. I just got less than the promised 25% off at a restaurant. Care to explain?
So, the 25% off is applicable to a maximum of 4 guests per table. We just assumed that's the average number of friends / family a human can have. Kidding. We'll hook you up, no matter the size of your tribe. Just differently. Hopefully, the table below should help. Hope your math's good!
|Number of Guests||1 to 4||5||6||7||8||9||10+|
|Number of Guests||Discount %|
|1 to 4||25.00%|
I'm holed up at home waiting for my card. When will it get here?
We get you - delayed gratification is so 2007. It usually takes about 7 to 10 days for your physical card to make it to you, but you can use the digital version of your Quirk Card in our Android and iOS apps immediately after purchase!
Is the card valid at all outlets of chains?
Unfortunately, not at this point but we're working on it. For now, the card is valid at select outlets of our partner restaurants. Find the list at www.quirkcard.com/restaurants or www.quirkcard.com/salon-spa
Does the Quirk Card work its magic on buffets as well?
Someone's got an appetite! Yes, you can now enjoy 25% off at all-you-can-eat buffets at our partner restaurants.
Will I get a discount on Hookah/Sheesha using my Quirk Card?
Your Quirk Card discount is only applicable on your Food and Beverage bill, so unfortunately, you will not receive a discount on Hookah/Sheesha.
How safe is my Credit Card / Mobile Wallet information with Quirk?
Quirk doesn't collect any payment data on its website www.QuirkCard.com. All the payment related information, that you share while making the payment, is entered on the respective PCI compliant websites of the payment gateways and/or mobile wallet companies.
Can I use my Quirk Card in other cities where it's available?
We're working overtime to make that happen. Currently Quirk is available in Mumbai and Bangalore.
Is the discount inclusive of Tax?
Given that the government is in charge of Taxes, you can only imagine how they would react if we tried to include it in the discount! Hint: Not well. The discount will be applied before levying Taxes on the final amount.
I've lost my card/someone stole my card... Help!
No worries. Contact our customer care people on +91 7303553311 or firstname.lastname@example.org. They should be able to hook you up with a replacement for your physical card. However, you will have to shell out Rs. 100 to pay for your duplicate card.
What is the Quirk Guarantee?
The Quirk guarantee is our guarantee to Quirk Card users that the money they invest in the card will be refunded if they do not save more than that amount while using the Quirk Card for a period of 12 months or more.
Who is eligible for the Quirk Guarantee?
Any Quirk Card user who has held the card for a period of 12 or more months without an interruption is eligible. The usage is only counted for upto 18 months from the date of purchase of the card.
I've had the Quirk Card for more than 12 months. How much refund am I eligible for?
We will refund the difference in the amount you saved compared to the amount you invested in the Quirk Card. Eg: If you paid Rs 2600 for the Quirk Card over a period of 13 months and your savings for the period is only Rs. 1500, we will refund you Rs. 1100.
What is counted as an interruption in the Quirk Card guarantee?
You are eligible for a refund through the Quirk Guarantee if you have held the Quirk Card without interruption for over 12 months. An interruption is considered to be when you have had a gap of more than 7 days in the course of your subscription. For eg. if you have had the card since August 2016 but had a gap of 8 days in October 2016, this is considered an interruption. However, when 12 months are completed on October 2017, you will be eligible to claim a refund provided you have no interruption in renewals besides the October 2016 one.
Am I eligible for Quirk Guarantee if I have held the card for 11 months?
No, you will have to wait for another month. The Quirk Guarantee only applies to those cardholders who have held the card without interruption for at least 12 months.
I have held the card since August 2016 but had a 4 day interruption in renewal. Am I eligible for Quirk Guarantee?
Yes, you are eligible as long as you have held the card for more than 12 months without a gap of more than 7 days of interruption in renewal in between the period.
I have held the card since 22 months now without interruptions. How much refund can I get through the Quirk Guarantee?
We calculate your refund based on transactions for a maximum period of 18 months from your date of purchase. Hence, we will refund you the amount going back to the date of purchase, and checking the amount saved in the first 18 months of having the Quirk Card.
Will my refund through the Quirk Guarantee be processed automatically?
No, it won't be. You need to put a refund request by contacting us on +91 7303553311 or email@example.com.
Does my Quirk Card guarantee me a reservation / table?
Ah, if only. The Quirk card does not, unfortunately, guarantee a reservation but we're sure your awesome self can manage that all by yourself.
Can I buy the card as a gift for someone?
Of course you can! Just make sure to enter their name at checkout and not yours.
Can my friends or family members use my card?
This card is not transferable and you will be required to produce an original identity proof to the merchant when presenting the card.
What are Quirk Additional Perks? How do I use them?
Rs. 100 off on 3 orders with minimum order value of Rs.300
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