How to Use and FAQs

HOW TO USE QUIRK CARD
1. Go to a Restaurant
2. Give card before the bill
3. Get 25% savings on the spot
HOW TO USE PERKS
1. Get unique perks code from your Email
2. Go to merchant website and place order
3. Enter code at checkout for instant savings

Perks are subject to availability and conditions at the time of purchase. Click Here to know more

FAQS
  1. Ok, how do I use the Quirk Card?
    Pretty much exactly as you use any other card. Just be sure to present this card and your ID proof to the server / manager before the final bill is prepared, not at the time of arrival at the restaurant. Et voila, your discount will be applied to your final bill. Pay for the bill as you normally would and go home a little richer thanks to our on-the-spot savings.

  2. Any additional guidelines for Quirk Card Usage?
    Quirk Card partners are offering these discounts with the expectations that Quirk Cardholders follow the usage guidelines. Restaurants hate getting into arguments with customers and would rather stop working with Quirk than get into an argument with their customers.
    To keep the good times rolling, we need everyone to follow these usage guidelines:

    1. Always present the card to the restaurant just before you ask for the bill, not at the time of arrival. The partner restaurant may reject the card in case you present it after the bill is generated.
    2. Your ID Card is required at the time you present the card to the restaurant.
    3. You can avail 25% discount for up to 4 people. 5 people get 20%, 6 people 16.5%, 7 people 14.25%, 9 people 11% and 10 or more people get a 10% discount.
    4. Only 1 Card is accepted per table.
    5. Only 1 Card is accepted per group. Even if you are a group that is spread over multiple tables, only 1 Quirk Card will still be accepted.
    6. The discount is not applicable on cover charges or entry fees.
    7. The card is valid on restaurants in our partner list and not on other restaurant of the same chain, if any.
    8. The discount on your Quirk Card is not applicable on the Black Out Days: 25th & 31st December, 1st January and 14th February.
    9. You cannot combine other offers like Happy Hours with the discount on your Quirk Card.

  3. Are there any grounds for cancellation of the Quirk Card?
    Yes, the Quirk team reserves the right to cancel a users card without notice in case we find that a user has not been following our fair usage guidelines or has been engaged in disruptive behaviour at any of our partner restaurants.

  4. Is there a time when Quirk discounts are not applicable?
    Yes, when the partner establishment in question is under siege by ninja turtles and/or Valentine's Day (14th February), Christmas Day (25th December), New Year's Eve (31st December) and New Year's Day (1st January). Oh, and also, you can't club the Quirk discount with any merchant or third party offers. Turns out, we're not Santa Claus.

  5. What is the Monthly Plan for Quirk Card membership and how can I enroll for it?
    For new users, a Quirk Card membership is available at a special price of Rs. 49 for the first 30 days as a trial, and Rs. 199 for the following months, charged every 30 days. For Quirk's existing users, a Quirk Card membership is available at a subscription price is Rs. 199, charged every 30 days. (An existing user is any user who has previously used a Quirk Card.) You can enroll for the Quirk Card subscription by registering on the Quirk website and selecting the 'Monthly Subscription' plan. Once you complete your payment successfully using your Paytm Wallet or Credit Card, your subscription will be activated.

  6. How can I pay for this recurring subscription fee?
    You can pay for the recurring subscription fee through a Paytm Wallet or Credit Card. We encourage you to link a credit card to your Paytm wallet or make sure that you have sufficient balance each month to ensure we can charge you and you have uninterrupted use of your Quirk Card. Please note that Amex Cards are not allowed for recurring subscriptions.

  7. Can I pay through Net-banking, debit card or other payment methods than listed above?
    Unfortunately, no. The subscription service automatically charges you a recurring fee every 30 days and can only be captured through a Paytm Wallet or Credit Card at this point in time. We will update this section in the future if we add any other modes of payment.

  8. Do I have to subscribe every month or will my subscription get auto-renewed?
    We will automatically debit the subscription amount from your Paytm Wallet or Credit Card to renew your subscription every 30 days, until you cancel it from the Subscription section in your Profile page, or by contacting our Customer Care team at +91 7303553311 or care@quirkcard.com. The Quirk Card team will not send any prior reminders before renewal of your subscription. The subscription fee is the recurring amount which you have agreed to pay Quirk and will be automatically charged to your respective mode of payment (Mobile wallet/Credit Card) every 30 days. You will receive a system generated invoice from Quirk once this fee has been deducted from your account. There will be NO refunds on the payments already made.

  9. What happens in case there is insufficient balance in my Mobile Wallet or my Credit Card expires?
    In case you have agreed to pay the recurring amount through your wallet, please ensure that you have sufficient balance in your wallet at all times. If the payment fails during first attempt, Quirk will attempt to deduct the payment amount again after 48 hours (2 days). If the 2nd payment attempt also fails, Quirk will make the 3rd and last attempt to deduct the payment amount again after 144 hours (6 days). After the 3rd attempt fails, Quirk will automatically cancel your subscription and you will be required to visit Quirk Website, the Subscription section on your Profile page or contact our Customer Care team at +91 7303553311 or care@quirkcard.com to renew your subscription.

  10. How can I cancel my Quirk subscription?
    If you do not wish to continue your Quirk subscription, you can do it by following means:

    1. By logging into your Profile on the Quirk website and clicking on "Cancel Subscription" in the the Subscription section.
    2. By sending us an email on care@quirkcard.com email ID with the subject being "Cancel Subscription" OR by calling us on Quirk Helpline No. +91 73035 53311 (11 AM - 7 PM, Mon-Fri) at any point within your subscription membership period and no later than 6 PM on the working day preceding your renewal date. Please refer to our Terms & Conditions for full details.

  11. How do I deactivate my card?
    Oh that's easy - all you gotta do is contact our trusty, helpful customer care team on +91 7303553311 or care@quirkcard.com anytime between 9.00 AM to 12.00 Midnight and they'll get right on it.

  12. Does Quirk Card have a referral program? What do I get?
    Yes, you the validity of your Quirk Card will be extended according to the number of friends you refer who purchase a Quirk Card Subscription.

    1. Your card's validity will be extended by 1 month for every buddy that purchases the Monthly Subscription Quirk card.
    2. For every friend that purchases the 1 year Quirk card, we'll extend your card's validity by 3 months.

  13. How does the referral program help my friends?
    Each of your lucky friends who use your referral code get their first 30 days at Rs. 1 on the Monthly Subscription Quirk Card, or 15% off on their One Year Quirk Card membership.

  14. My friend bought a Quirk Card, but I didn't get my referral bonus! What happened?
    There are a few conditions that need to be fulfilled for a referral to count as a successful referral. They are:

    1. You should have an active Quirk Card membership.
    2. The referred user must not have already used a Quirk Card.
    3. In case your friend has bought a one month card, then your validity will be extended after their first successful renewal.
    4. A user can earn a maximum of 9 months extended validity through the referral program. In case you have already earned 9 months of extended validity, your card will not receive a further extension.

  15. My card is not working. WTF?
    Keep calm and call us on +91 7303553311, or drop us a mail at care@quirkcard.com and we'll have it sorted in a jiffy.

  16. Um. I just got less than the promised 25% off at a restaurant. Care to explain?
    So, the 25% off is applicable to a maximum of 4 guests per table. We just assumed that's the average number of friends / family a human can have. Kidding. We'll hook you up, no matter the size of your tribe. Just differently. Hopefully, the table below should help. Hope your math's good!

    Number of Guests 1 to 4 5 6 7 8 9 10+
    Discount % 25% 20% 16% 14% 12% 11% 10%

  17. I'm holed up at home waiting for my card. When will it get here?
    We get you - delayed gratification is so 2007. It usually takes about 7 to 10 days for your physical card to make it to you, but you can use the digital version of your Quirk Card in our Android and iOS apps immediately after purchase!

  18. Don't you guys have an App? What does it do?
    Yes, we do have apps for Android and iOS (sorry Windows users, maybe later?). You can use the Quirk app to:

    1. See the latest list of Restaurants and Perks partners for your Quirk Card.
    2. Use a digital version of the Quirk Card.
    3. View your Perks codes, total savings and transaction history.
    4. Hear about the best and latest offers in Bangalore.
    5. And much more!
    Download the app today on the Google Play Store and Apple App Store.

  19. Is the card valid at all outlets of chains?
    Unfortunately, not at this point but we're working on it. For now, the card is valid at select outlets of our partner restaurants. Find the list here.

  20. Does the Quirk Card work its magic on buffets as well?
    Someone's got an appetite! Yes, you can now enjoy 25% off at all-you-can-eat buffets at our partner restaurants.

  21. Will I get a discount on Hookah/Sheesha using my Quirk Card?
    Your Quirk Card discount is only applicable on your Food and Beverage bill, so unfortunately, you will not receive a discount on Hookah/Sheesha.

  22. How safe is my Credit Card / Mobile Wallet information with Quirk?
    Quirk doesn't collect any payment data on its website www.QuirkCard.com. All the payment related information, that you share while making the payment, is entered on the respective PCI compliant websites of the payment gateways and/or mobile wallet companies.

  23. Can I use my Quirk Card in other cities where it's available?
    We're working overtime to make that happen. But, for now, the card is valid only in Bangalore.

  24. Is the discount inclusive of Tax?
    Given that the government is in charge of Taxes, you can only imagine how they would react if we tried to include it in the discount! Hint: Not well. The discount will be applied before levying Taxes on the final amount.

  25. I've lost my card/someone stole my card... Help!
    No worries. Contact our customer care people on +91 7303553311 or care@quirkcard.com. They should be able to hook you up with a replacement for your physical card. However, you will have to shell out Rs. 100 to pay for your duplicate card.

  26. What is the Quirk Guarantee?
    The Quirk guarantee is our guarantee to Quirk Card users that the money they invest in the card will be refunded if they do not save more than that amount while using the Quirk Card for a period of 12 months or more.

  27. Who is eligible for the Quirk Guarantee?
    Any Quirk Card user who has held the card for a period of 12 or more months without an interruption is eligible. The usage is only counted for upto 18 months from the date of purchase of the card.

  28. I've had the Quirk Card for more than 12 months. How much refund am I eligible for?
    We will refund the difference in the amount you saved compared to the amount you invested in the Quirk Card. Eg: If you paid Rs 2600 for the Quirk Card over a period of 13 months and your savings for the period is only Rs. 1500, we will refund you Rs. 1100.

  29. What is counted as an interruption in the Quirk Card guarantee?
    You are eligible for a refund through the Quirk Guarantee if you have held the Quirk Card without interruption for over 12 months. An interruption is considered to be when you have had a gap of more than 7 days in the course of your subscription. For eg. if you have had the card since August 2016 but had a gap of 8 days in October 2016, this is considered an interruption. However, when 12 months are completed on October 2017, you will be eligible to claim a refund provided you have no interruption in renewals besides the October 2016 one.

  30. Am I eligible for Quirk Guarantee if I have held the card for 11 months?
    No, you will have to wait for another month. The Quirk Guarantee only applies to those cardholders who have held the card without interruption for at least 12 months.

  31. I have held the card since August 2016 but had a 4 day interruption in renewal. Am I eligible for Quirk Guarantee?
    Yes, you are eligible as long as you have held the card for more than 12 months without a gap of more than 7 days of interruption in renewal in between the period.

  32. I have held the card since 22 months now without interruptions. How much refund can I get through the Quirk Guarantee?
    We calculate your refund based on transactions for a maximum period of 18 months from your date of purchase. Hence, we will refund you the amount going back to the date of purchase, and checking the amount saved in the first 18 months of having the Quirk Card.

  33. Will my refund through the Quirk Guarantee be processed automatically?
    No, it won't be. You need to put a refund request by contacting us on +91 7303553311 or care@quirkcard.com.

  34. Does my Quirk Card guarantee me a reservation / table?
    Ah, if only. The Quirk card does not, unfortunately, guarantee a reservation but we're sure your awesome self can manage that all by yourself.

  35. Can I buy the card as a gift for someone?
    Of course you can! Just make sure to enter their name at checkout and not yours.

  36. Can my friends or family members use my card?
    This card is not transferable and you will be required to produce an original identity proof to the merchant when presenting the card.

ADDITIONAL PERKS FAQS
  • What are Quirk Additional Perks? How do I use them?

  • FreshMenu
    3 Coupons every month for Flat Rs 50 off on minimum order of Rs 350 @ www.Freshmenu.com or Freshmenu Android or iOS Apps.
    Terms and Conditions :

    • User needs to sign up/log in on the Freshmenu site to use the promo code.
    • Only one Coupon Code is valid per transaction and cannot be clubbed with any other offer or promotion.
    • Coupon Code is only applicable in areas served by Freshmenu.
    • Coupon Code needs to be applied on checkout at the time of placing the offer.
    • Offer valid only on orders placed online.
    • Offer is valid for only 10 days from the date of communication.

  • Zoomcar
    18% off on your drives with Zoomcar!
    Terms & Conditions :

    • Applicable on Monday to Friday booking.
    • Maximum discount of 18% or Rs 1200 whichever is lesser.
    • Offer valid for new users only.
    • A fully refundable security deposit will be charged at time of booking.
    • Only valid on bookings made through Zoomcar website and iOS/Android app.
    • Discount applicable only on original reservation charges (not applicable on excess Km, late return fee, or other fees/charges)
    • Offer not applicable on blackout days. Check list here : http://www.zoomcar.com/holidays
    • Offer valid till 31st December, 2017.

  • Teabox
    25% Off on Green TeaPac range
    Terms & Conditions:

    • The offer is applicable only on orders placed from the Teabox Website.
    • The offer is applicable only on the TeaPac range.
    • The Coupon Code must be applied at checkout at the time of placing the order.

  • Qtrove
    Upto 20% off on first online paid order at Qtrove.com
    Terms and Conditions :

    • The offer is only valid on the first order for a new user.
    • The user needs to sign up/log in on the Qtrove site to use the promo code.
    • Only one Coupon Code is valid per transaction and cannot be clubbed with any other offer or promotion.

SOME
FACTS
10,791
TOTAL USES
Rs. 55,31,055
TOTAL SAVINGS
Rs. 2,093
AVERAGE MONTHLY SAVINGS